Results for “network”

14 articles found

1. Deposits Choosing the right network USDT-TRC20, USDT-ERC20, BTC, BNB Smart Chain — these are different pipes. The ticker is not enough.
2. Getting started First deposit checklist Asset, network, address, test send, then size. Skip a step and the coins may never credit.
3. Deposits How to deposit crypto Open Deposit, pick asset and network, copy the address from that screen, send from a wallet you control.
4. Deposits Deposit sent but balance did not update Confirm the explorer first. Then wait. Then open chat with txid, asset, and network — not a screenshot of another app.
5. Withdrawals How to withdraw crypto Withdraw screen: asset, network, address, amount, confirm. Then wait for human review — not an instant hot-wallet fire.
6. Deposits Sending from Binance, Bybit, or another exchange Withdraw on their side using the exact asset and network shown on our Deposit screen. Their “processing” is not our credit.
7. Getting started What this exchange is — and what it is not A custodial spot exchange: you hold balances here, trade listed assets, and a person reviews withdrawals before they leave.
8. Account & security VIP rank VIP cuts trade and swap fees. Your current rank is shown on Wallet.
9. Withdrawals Why a person reviews every withdrawal This exchange does not auto-broadcast payouts. Review is a feature, not a glitch.
10. Withdrawals Withdrawal limits and minimums Limits can depend on verification and per-coin rules. The Withdraw screen is the source of truth for your account right now.
11. Staking Unstaking early You can exit a lock before the end date. Principal comes back. Unclaimed yield on that lock does not.
12. Fees & limits Trading and swap fees One published percent, then VIP rank as a cut of that number. No maker/taker split.
13. Fees & limits What we do not charge No signup fee, no inactivity fee. If a new charge appears, it will be on Fees before it hits you.
14. Help & contact How to contact support Signed-in 1:1 with support. Circle at the bottom right. One thread. Say the id, asset, and what you already tried.