First-deposit (welcome) bonus
The exchange may credit extra USDT on the first qualifying deposit. If you do not see it, the promotion was not active or this was not your first deposit.
When it exists
When a welcome bonus is active, it is a percentage of your first credited deposit, paid in USDT to the same account.
It is not always active. If Overview does not show extra USDT after a first deposit, the promotion was not running — that is not a missing ticket.
What counts
- First paid deposit to the wallet
- Amount in USD terms at credit time × the bonus percent
- Later deposits do not get another welcome bonus
A referral bonus (USDT to the person who invited you) is a different program. See Referrals.
If you expected a bonus and did not get one
- Was this actually the first deposit on this account?
- Did the deposit credit (Overview moved)?
- Open Live chat with the deposit txid. Do not open a second account to “retry the bonus” — that is against the spirit of a first-deposit promo and will not be treated as a bug.